Privacy Policy

Effective Date : December 2, 2025

At Vitample, your privacy is our top priority. We are committed to protecting your personal information and maintaining your trust. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our products.

Information We Collect

When you visit our website or interact with our services, we may collect the following types of information:

A. Personal Information We collect information you voluntarily provide, such as:

• Full name

• Email address

• Phone number

• Shipping and billing address

• Payment information (processed securely via third‑party payment gateways)

• Account details (if you register an account)

B. Non‑Personal Information
We automatically collect certain non‑identifiable data through cookies and analytics tools, including:

• IP address

• Browser type and version

• Device type and operating system

• Pages visited and time spent on the website

• Referring URLs and general geographic location

How We Use Your Information

We use your information to ensure a smooth and personalized experience. Specifically, we may use it to:

• Process, fulfill, and track your orders

• Provide customer support and respond to your inquiries

• Send order updates and notifications

• Improve our website functionality, design, and user experience

• Offer personalized product recommendations

• Send marketing communications and promotions (only if you opt‑in)

• Comply with applicable U.S. legal obligations and prevent fraudulent transactions

How We Protect Your Information

We implement industry‑standard security measures to protect your personal data, including:

• SSL encryption for secure transmission of sensitive data

• Secure payment gateways for all online transactions

• Restricted access to personal data for authorized staff only

• Regular system monitoring to detect unauthorized access

Vitample does not store your full payment card details — all payments are processed securely by trusted third‑party payment providers.

Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purpose for which it was collected

• Comply with U.S. legal, tax, or accounting requirements

Once this period expires, we securely delete or anonymize your data.

Sharing Your Information

Vitample does not sell, rent, or trade your personal data to third parties. However, we may share your information with trusted service providers who assist in:

• Payment processing

• Order fulfillment and shipping

• Email and marketing communications (if opted in)

• Website analytics and technical support

All third parties are required to maintain strict confidentiality and comply with applicable U.S. data protection laws.

We may also disclose your information when required by U.S. law or to protect our legal rights.

International Data Transfers

Your information may be transferred to and processed in countries outside the United States. We ensure that any such transfers comply with applicable U.S. data protection laws and maintain adequate safeguards to protect your privacy.

Your Rights

Under U.S. privacy laws (including state laws such as the California Consumer Privacy Act, “CCPA”), you may have the right to:

• Access and receive a copy of your personal data

• Correct or update inaccurate information

• Request deletion of your personal data (subject to legal retention requirements)

• Withdraw consent to marketing communications at any time

• Request restriction or object to certain types of data processing

To exercise your rights, please contact us at info@vitample.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance your browsing experience

• Remember your preferences

• Analyze website performance and traffic

• Deliver personalized ads or promotions (if applicable)

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect site functionality.

Children’s Privacy

Vitample does not knowingly collect or solicit personal information from individuals under the age of 13 (in compliance with the U.S. Children’s Online Privacy Protection Act, “COPPA”). If we learn that we have inadvertently collected such data, we will promptly delete it. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Third‑Party Links

Our website may include links to third‑party websites for your convenience. Vitample is not responsible for the content, privacy practices, or policies of these external websites. We recommend reviewing their privacy policies before providing any personal data.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or U.S. legal obligations. All updates will be posted on this page with a new “Effective Date.” We encourage you to review this page regularly to stay informed about how we protect your data.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us using the contact details below:

• Company Name: Vitample
• UDYAM Registeration Number: UDYAM-CH-01-0058408
• Address: Sector 47 D, Sector 47, Chandigarh, 160047, India
• E-Mail: info@vitample.com
• Contact Us: Here
• Phone: +91 98149 35216

Customer Service Opening Hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday and Sunday: Closed
• Time Zone: GMT+5:30 (Indian Standard Time)

🕒 Response Time: We respond within one business day