Payment Policy

Effective Date : December 2, 2025

At Vitample, we are committed to providing a smooth, transparent, and secure payment experience. This Payment Policy explains the payment methods we accept, how transactions are processed, and how we protect your financial information.

1. Accepted Payment Methods

We currently accept the following payment methods for all online purchases:

• Stripe

All payments must be made in full at the time of purchase. Orders will only be processed once payment has been successfully received and verified.

2. Transaction Security

Your security is our top priority.
All transactions on Vitample.com are processed through SSL-encrypted, PCI DSS–compliant payment gateways to protect your sensitive information.

• We never store your credit card or banking details on our servers.

• All payment data is transmitted securely and processed directly by the payment provider.

• Our website uses HTTPS encryption to ensure safe communication between your browser and our servers.

3. Currency

All transactions are processed in United States Dollar ($ USD).

If you are shopping from outside the United States:

• Your card issuer or bank may apply a currency conversion fee or foreign transaction charge.

• Vitample does not control or add any additional currency exchange fees.

4. Taxes and Fees

• All product prices displayed on our website are inclusive of all applicable U.S. sales taxes (unless otherwise stated).

• Any additional charges (such as shipping costs or optional add‑ons) will be clearly shown at checkout before you confirm your purchase.

• Vitample does not add hidden costs or unauthorized fees to your order.

5. Payment Processing

• Payments are processed immediately upon order placement.

• If your payment is declined or interrupted, your order will not be confirmed.

• You will receive a confirmation email once payment is successfully completed.

• Please ensure that your billing and contact details are accurate to avoid delays or verification issues.

If we detect any irregularities or potential fraud, we reserve the right to cancel or hold your order pending verification.

6. Refunds and Cancellations

Please refer to our Return & Refund Policy for full details regarding:

• Eligibility for refunds

• Order cancellations

• Refund timelines and methods

Refunds (if approved) will always be processed back to the original payment method used at checkout.

7. Payment Disputes

If you notice any unauthorized or incorrect charges, please contact our customer support team at info@vitample.com immediately.
We will investigate and resolve your concern as quickly as possible.

Company Information

• Company Name: Vitample
• UDYAM Registeration Number: UDYAM-CH-01-0058408
• Address: Sector 47 D, Sector 47, Chandigarh, 160047, India
• E-Mail: info@vitample.com
• Contact Us: Here
• Phone: +91 98149 35216

Customer Service Opening Hours:

• Monday to Friday: 9:00 AM – 6:00 PM
• Saturday and Sunday: Closed
• Time Zone: GMT+5:30 (Indian Standard Time)

🕒 Response Time: We respond within one business day