Effective Date : December 2, 2025
Welcome to Vitample! These Terms of Service (“Terms”) govern your use of our website vitample.com and your purchase of products from our store. By accessing or using our website, you agree to comply with and be bound by these Terms. Please read them carefully before using our site.
1. Use of the Website
By using this website, you agree to:
● Use it only for lawful purposes and in accordance with these Terms.
● Provide accurate, current, and complete information when creating an account or making a purchase.
● Refrain from using the website in any way that may harm, disable, or interfere with its security or functionality.
● Not attempt to gain unauthorized access to any part of the website, server, or systems connected to it.
We reserve the right to restrict access or terminate accounts if any misuse is detected.
2. Product Descriptions and Availability
● We aim to provide accurate and detailed descriptions of all our perfume products.
● However, we do not guarantee that product descriptions, colors, pricing, or other content are always error‑free or complete.
● If you receive a product that does not match its description, please contact our support team at info@vitample.com so we can resolve the issue promptly.
● All products are subject to availability, and we reserve the right to discontinue or update products at any time without notice.
3. Pricing and Payments
At Vitample, we are committed to providing a smooth, transparent, and secure payment experience.
Accepted Payment Methods: Stripe
Currency: All transactions are processed in United States Dollars (USD $).
Taxes & Fees: All product prices displayed on our website are inclusive of all applicable U.S. sales taxes (unless otherwise stated).
Processing: Payments are processed immediately upon order placement. Orders are confirmed only after successful payment.
Security: All transactions are SSL‑encrypted and PCI DSS–compliant. We never store your payment details.
For more info visit our Payment Policy page.
4. Order Processing and Shipping
● Orders are typically processed within 1-2 business day after payment confirmation.
● You will receive an order confirmation email and a shipping notification once your order has been dispatched.
● Shipping times vary depending on your chosen delivery method.
● We are not liable for delays caused by shipping carriers, customs, or circumstances beyond our control.
● For full details, please refer to our Shipping Policy.
5. Returns and Refunds
● We offer a 30‑day return policy from the date you receive your order.
● Due to the nature of perfume products, we cannot accept returns on opened or used products for hygiene and safety reasons.
● To qualify for a return, the product must be unused, unopened, and in its original packaging.
● Please review our detailed Return & Refund Policy for instructions and eligibility requirements.
● For return requests, email info@vitample.com with your order number and relevant details.
6. Intellectual Property
● All content on the Vitample website — including text, product descriptions, images, logos, graphics, and layout — is the intellectual property of Vitample or its licensors.
● You may not copy, reproduce, distribute, modify, or use any content from our website without prior written permission.
● Unauthorized use may result in legal action.
7. User Accounts
● To access certain features, you may create a user account. You are responsible for:
Maintaining the confidentiality of your login details
Ensuring that your account information is accurate and up to date
All activities that occur under your account
● We reserve the right to suspend or terminate any account suspected of fraudulent activity or violation of these Terms.
8. Limitation of Liability
● To the maximum extent permitted by law, Vitample, its owners, employees, and affiliates are not liable for any indirect, incidental, special, or consequential damages arising from your use of our website or products.
● This includes, but is not limited to, loss of data, revenue, or profits, whether based on contract, tort, or other legal theory.
● Our total liability, in any case, shall not exceed the total amount paid by you for the product giving rise to the claim.
9. Indemnification
You agree to indemnify and hold harmless Vitample and its affiliates from any claims, damages, losses, or expenses resulting from your breach of these Terms or misuse of our website.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the United States of America, including applicable federal and state consumer protection laws.
Any disputes arising from or related to your use of our website shall be resolved exclusively in the competent courts of the United States.
Vitample’s registered business address is located in India, but all customer transactions, protections, and obligations are aligned with U.S. consumer law to serve our target market.
11. Changes to These Terms
● We may update or modify these Terms periodically to reflect changes in our practices or legal requirements.
● All updates will be posted on this page with a new effective date, and continued use of our website constitutes acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
- Company Name: Vitample
- UDYAM Registeration Number: UDYAM-CH-01-0058408
- Address: Sector 47 D, Sector 47, Chandigarh, 160047, India
- E-Mail: info@vitample.com
- Contact Us: Here
- Phone: +91 98149 35216
Customer Service Opening Hours:
- Monday to Friday: 9:00 AM – 6:00 PM
- Saturday and Sunday: Closed
- Time Zone: GMT+5:30 (Indian Standard Time)
🕒 Response Time: We respond within one business day
